Unspoken is a research and design haven where human-centered solutions transcend the obvious to achieve the extraordinary.
Unspoken embodies a team of visionary thinkers and nimble creators who unlock the subtle, hidden narratives behind user behavior and craft solutions that push past the expected to create the exceptional.
Diverse in disciplines, cultures and expertise. Akin in problem-solving.
Our diverse group of experts in the fields of design, business strategy and behavioral and social sciences bring a kaleidoscope of perspectives, powered by a unique methodology. We’re global, and so is our approach. Spread across continents but united by a shared mission, we tackle challenges across all industries by blending cultural insights with an eye for design that speaks to the heart.
Curiosity-Infused
At Unspoken, we have a deep-rooted curiosity. We’re always eager to explore the hidden corners of user experiences. We delve into the emotional labyrinths of the human heart and mind, uncovering the cryptic signals that reveal deep user truths and unmet needs.
Courageous truth-tellers
Unspoken thrives on uncovering and decoding the emotional undercurrents that reveal uncomfortable truths. Breaking moulds and challenging conventions, we place the unfiltered voice of the user as the north-star for authentic inspiration and innovation.
Design-aholics at its finest
At Unspoken, design isn’t just a craft, it’s an obsession. Exceptional design is that dose of humanity that improves lives; we excel in the art of bridging encrypted needs of users into exceptionally compelling solutions that delight users and deliver true impact.
Defying the odds
We believe that envisioning the future isn't just wishful thinking. It's how we shape the reality we want, unencumbered by conventional constraints. In the architecture of complexity, we put our minds in landscape mode to expand the horizon of what's possible.
Defying the odds
We believe that envisioning the future isn't just wishful thinking. It's how we shape the reality we want, unencumbered by conventional constraints. In the architecture of complexity, we put our minds in landscape mode to expand the horizon of what's possible.
Design-aholics at its finest
At Unspoken, design isn’t just a craft, it’s an obsession. Exceptional design is that dose of humanity that improves lives; we excel in the art of bridging encrypted needs of users into exceptionally compelling solutions that delight users and deliver true impact.
Courageous truth-tellers
Unspoken thrives on uncovering and decoding the emotional undercurrents that reveal uncomfortable truths. Breaking moulds and challenging conventions, we place the unfiltered voice of the user as the north-star for authentic inspiration and innovation.
At Unspoken, we have a deep-rooted curiosity. We’re always eager to explore the hidden corners of user experiences. We delve into the emotional labyrinths of the human heart and mind, uncovering the cryptic signals that reveal deep user truths and unmet needs.
Curiosity-Infused
Our Team
Manu Torres
Founder & Managing Director
New York City, USA
"I have an oddly specific talent for guessing the exact time without looking at a clock. No, really. It's almost eerie."
Manu Torres
Founder & Managing Director
New York City, USA
"I have an oddly specific talent for guessing the exact time without looking at a clock. No, really. It's almost eerie."
TJ Varghese
Strategy & Business Development
San Diego, USA
"A pioneer in innovation from successful startups to Google; I consider myself a creative hustler. I am known for pushing the boundaries when it comes to creating and delivering compelling experiences for users."
TJ Varghese
Strategy & Business Development
San Diego, USA
"A pioneer in innovation from successful startups to Google; I consider myself a creative hustler. I am known for pushing the boundaries when it comes to creating and delivering compelling experiences for users."
Kimberly Hulst
CX & Design Consultant
Milan, Italy
"I thrive on the rush of team competition—twice paddling around Hong Kong Island, winning an International Dragon Boat race."
Kimberly Hulst
CX & Design Consultant
Milan, Italy
"I thrive on the rush of team competition—twice paddling around Hong Kong Island, winning an International Dragon Boat race."
Caro Martellotto
Strategic Designer & Researcher
Córdoba, Argentina
"I don’t just have an ace up my sleeve—I’ve got the whole deck, literally. (Always ready to win play)"
Caro Martellotto
Strategic Designer & Researcher
Córdoba, Argentina
"I don’t just have an ace up my sleeve—I’ve got the whole deck, literally. (Always ready to win play)"
Ezgi Orcun
Design Researcher and Service Designer
Rotterdam, The Netherlands
"I pride myself on active listening… until there’s a buffet to strategize."
Ezgi Orcun
Design Researcher and Service Designer
Rotterdam, The Netherlands
"I pride myself on active listening… until there’s a buffet to strategize."
Marcus Correnti
Accounting
San Diego, USA
"I treat box scores like treasure maps—always digging deeper to uncover hidden stats and trends, whether it’s a Padres game or a random Tuesday from two years ago."
Marcus Correnti
Accounting
San Diego, USA
"I treat box scores like treasure maps—always digging deeper to uncover hidden stats and trends, whether it’s a Padres game or a random Tuesday from two years ago."
Angela Tziafeta
Experience Researcher & Service Designer
Utrecht, The Netherlands
"I have fully digitized my closet, with a data structure that would make a CRM blush!"
Angela Tziafeta
Experience Researcher & Service Designer
Utrecht, The Netherlands
"I have fully digitized my closet, with a data structure that would make a CRM blush!"
Vipra Rajasekaran
Strategic Data Analyst
Chennai, India
"A strategic thinker, technical creator, and relentless explorer turning data into actionable, human centered insights."
Vipra Rajasekaran
Strategic Data Analyst
Chennai, India
"A strategic thinker, technical creator, and relentless explorer turning data into actionable, human centered insights."
Angela Tziafeta
Design Researcher and Service Designer
Utrecht, The Netherlands
"I have fully digitized my closet, with a data structure that would make a CRM"
Caro Martellotto
Strategic Designer & Researcher
Córdoba, Argentina
"I don’t just have an ace up my sleeve—I’ve got the whole deck, literally. (Always ready to win play)"
Jules Newland
Product Designer
Buenos Aires, Argentina
"I have an unintended superpower: showing up exactly on time, even when I try not to.."
Jules Newland
Product Designer
Buenos Aires, Argentina
"I have an unintended superpower: showing up exactly on time, even when I try not to.."
Eapen George
Forever part of the Unspoken crew. His wit, bold vision, and talent for challenging convention through human emotion are baked into everything we do. If something on this site made you smile, pause, or question your whole strategy... it probably has his fingerprints on it.
Unspoken insights are always waiting to be uncovered.
The first step to solving the unsaid? Saying hello.